At Grand Isle Resort & Residences, we put a strong emphasis on the health and safety of our team members and guests, while we remain vigilant and respect and observe local, state, and federal guidelines, even as they change. This includes a requirement for all individuals to wear face coverings in indoor public spaces unless eating, while seated, or for anyone over the age of two (2) years. In the Bahamas, we have implemented the Clean & Pristine program making your visit a safe and worry-free experience!
Effective November 1, 2020, The Bahamas will require all travelers to:
In addition, beginning November 14, 2020, all visitors will be required to opt-in to mandatory COVID-19 health insurance when applying for their Health Travel Visa. The insurance will cover travelers for the duration of their stay in The Bahamas. For more details, please review the Bahamas Travel & Entry protocols.
COVID Testing Center (across the street from Grand Isle)
DI-ARA COMPREHENSIVE MEDICAL CENTER – EMERALD BAY
M-F: 9:00AM – 5:00PM | Weekends: Concierge upon request
What is the protocol if a guest tests positive?
We will allow the guest to quarantine “on property” and will extend a discount of 50% for the remainder of your stay (for all Villas in the party). We will treat this on a “case by case” scenario and take great care of the guests, as you would expect.
Can guests get tested on property?
Yes, we can arrange for all test to be on property and can schedule upon your arrival. There is no cost to the guests for this enhanced service.
What is your cancellation policy now with COVID?
We had adjusted our cancellation policy to be up until “day of arrival” with no penalty, regardless of reason.